UGC (user-generated content) is enriching Google Maps from just a route planner before, now the app can be your guide to doing things. On the surface, looking at the rating and reading reviews can often be enough to make a yes-no decision about eating in a restaurant, drinking in a bar or entering a venue. I decided to focus on restaurants for this challenge and make the UGC more granular by quickly showing a succession of rating categories for food, service and value in addition to the overall rating. This would bring a few immediate benefits:
- allows busy people who don’t have the time to write a review for quick input
- helps structure a review if they decide to write one (food, service, value)
- helps other users understand a more in-depth rating per venue
If you have any feedback or ways to improve this prototype, I’d be happy to chat through any of the social channels below.
This project is also on Dribbble